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Conversational Text Messaging
Conversational, real-time communication, text messages affords your business to get closer than ever to customers. Making it for your customers to communicate easier with your brand.
Providing a more personalized and outstanding experience is certain to build success and brand loyalty.
Streamline your operations
There’s a big opportunity for you to stay top-of-mind through relevant, two-way messaging. Our Conversational Text Messaging offers the ultimate personalized experience. It allows you to send and receive personal messages from customers and staff in real-time. It also affords you the opportunity to build trust and make it easier for your audience to take action.
In fact, 87% of consumers & supporters prefer to communicate via text with businesses. Which allows you to make an instant mobile connection with your audience that generates the results you’re looking for.
Fact is, customers and prospects have questions
Texting is now how we communicate as people. Two-Way texts enables your business to handle questions and confirm reservations in real-time. Also, gain valuable feedback with surveys and polls for business growth and improvement. Their satisfaction and appreciation for your more personal approach certainly will turn into increased engagement and loyalty.
The immediate response of a text message alleviates the voicemail tag, your required undivided attention of a phone call and less wait. Improve your customer's experience, while overachieving with their expectations. Also, texting after their visit or contact encourages additional reviews. All you’ll have to do is thank the customer, ask for feedback and direct to your Facebook or Google review page.
Direct communication with your audience is key
Food & beverage and purveyor businesses are constantly looking for ways to improve their customer service and boost satisfaction. By engaging in back-and-forth communication with customers, you can quickly and easily address their needs and concerns, customize services and even upsell additional services.
Conversational texting allows you to stay in touch with your customers and provide them with updates about what's happening. Two-way texting also enables you to send out reminders about new menu items, updates, specials and upcoming events.
Interested in our Text Messaging?
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